Last updated: August 25, 2026
These Terms of Service govern your use of the Earned Reach application for Shopify. By installing or using Earned Reach, you agree to these Terms.
Earned Reach provides tools that help Shopify merchants create referral and promoter campaigns, generate referral discount codes, attribute eligible orders to promoters, calculate commissions, track payout status, and identify refunds that may require commission review.
You are responsible for the campaigns, promoter relationships, commission rates, customer discounts, and payout decisions that you configure through Earned Reach.
You are also responsible for complying with applicable laws, tax obligations, advertising requirements, endorsement disclosure requirements, and agreements between you and your promoters.
Earned Reach calculates commissions using the campaign settings selected by the merchant and the Shopify order information available to the application.
Earned Reach does not independently guarantee or automatically transfer commission payments to promoters unless a separate payment feature is expressly provided.
Merchants remain responsible for reviewing, approving, paying, withholding, reversing, or otherwise managing promoter compensation.
Order attribution depends on Shopify order data and eligible referral codes associated with active Earned Reach campaigns and promoters.
Earned Reach cannot guarantee attribution when a referral code is not used, is entered incorrectly, has been disabled, or when required Shopify data is unavailable.
Earned Reach may identify refunds associated with attributed orders and flag those transactions for payout review.
Refund notifications are provided as an administrative tool. Merchants remain responsible for deciding whether a commission should be adjusted, recovered, reversed, or otherwise handled.
Earned Reach operates as an application for Shopify and relies on Shopify services and APIs.
Shopify is a separate company and is not responsible for the operation, support, or performance of Earned Reach.
We aim to provide reliable access to Earned Reach, but continuous or uninterrupted availability cannot be guaranteed.
Maintenance, third-party outages, Shopify platform changes, network failures, or other technical conditions may temporarily affect the service.
You may not use Earned Reach for fraudulent, deceptive, unlawful, abusive, or unauthorized activity.
You may not attempt to interfere with, reverse engineer, compromise, or misuse the application or its infrastructure except where such restriction is prohibited by law.
To the maximum extent permitted by applicable law, Earned Reach is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the application.
Merchants are responsible for verifying commission calculations, payout decisions, referral activity, and financial records before taking action based on information provided by Earned Reach.
You may stop using Earned Reach by uninstalling the application from your Shopify store.
Access may also be suspended or terminated for misuse of the service, violation of these Terms, or where continued service cannot reasonably be provided.
These Terms may be updated from time to time as Earned Reach changes. The date displayed at the top of this page reflects the most recent revision.
Information about how Earned Reach processes data is available in our Privacy Policy.
For questions about these Terms or assistance with Earned Reach, visit our Support page or contact: moonlitmagic@velvetalchemystudio.com